Privacy Policy

Onyx Visual LLC

Effective Date: March 1, 2025 | Last Updated: March 1, 2025

1. Introduction

Onyx Visual LLC ("Onyx Visual," "we," "us," or "our") is a limited liability company incorporated in the State of New York. We specialize in the rental of LED display screens for corporate events, trade shows, and professional conventions in the New York metropolitan area.

This Privacy Policy explains how we collect, use, disclose, and protect the personal information you provide when you interact with us — including through our website, Meta (Facebook/Instagram) advertising forms, and any other communication channels.

By submitting your information through any of our contact forms or advertising channels, you agree to the terms of this Privacy Policy.

2. Information We Collect

We collect the following categories of personal information:

• Full name

• Professional email address

• Phone number

• Company name

• Event or convention details (name, type, date)

• Service requirements (number of screens, duration of rental)

This information is collected voluntarily when you submit a contact or quote request form, whether through our website or through third-party advertising platforms such as Meta (Facebook and Instagram).

3. How We Use Your Information

We use the information we collect solely for legitimate business purposes, including:

• Responding to your quote requests and inquiries

• Providing customized LED display rental proposals

• Communicating with you regarding your event needs

• Processing service agreements and contracts

• Sending relevant follow-up communications related to your inquiry

• Improving the quality of our services and marketing efforts

We do not sell, rent, or trade your personal information to any third party for marketing or commercial purposes.

4. Legal Basis for Processing (GDPR & CCPA)

For individuals located in jurisdictions with applicable privacy regulations, our legal basis for processing your personal data includes:

• Consent: You voluntarily submitted your information through our lead form.

• Legitimate interests: To respond to business inquiries and provide requested services.

• Contractual necessity: To fulfill service agreements you have entered into with us.

5. Data Sharing & Third Parties

We may share your information with the following categories of third parties, strictly for operational purposes:

• Service providers: Including CRM tools, email platforms, and cloud storage providers used to manage our operations (e.g., Google Workspace, Zapier).

• Advertising platforms: Meta Platforms, Inc. (Facebook/Instagram) processes data in connection with our advertising campaigns, subject to their own privacy policies.

• Legal authorities: When required by law, court order, or governmental regulation.

All third-party service providers are required to handle your data in accordance with applicable privacy laws and our instructions.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, or as required by applicable law. If you request deletion of your data, we will process your request within 30 days, except where retention is required by law or legitimate business necessity.

7. Data Security

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. These measures include restricted access to data systems, use of encrypted communication channels, and regular review of our data handling practices.

However, no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Right to access: Request a copy of the personal information we hold about you.

• Right to rectification: Request correction of inaccurate or incomplete information.

• Right to erasure: Request deletion of your personal data.

• Right to object: Object to the processing of your personal data.

• Right to withdraw consent: Withdraw consent at any time without affecting the lawfulness of prior processing.

• Right to opt-out of communications: Unsubscribe from any marketing communications at any time.

To exercise any of these rights, please contact us using the information provided in Section 11.

9. Cookies & Tracking Technologies

Our website and advertising campaigns may use cookies and tracking technologies, including the Meta Pixel, to measure advertising performance and optimize our campaigns. These tools may collect anonymized behavioral data such as page visits and form interactions. You may manage cookie preferences through your browser settings at any time.

10. Children's Privacy

Our services are intended exclusively for business professionals aged 18 and over. We do not knowingly collect personal information from individuals under the age of 18. If we become aware that a minor has submitted personal information, we will delete it promptly.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Onyx Visual LLC

New York, NY, United States

Email: contact@onyx-visuals.com

12. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be reflected by updating the "Last Updated" date at the top of this document. We encourage you to review this policy periodically. Continued use of our services following any changes constitutes your acceptance of the revised policy.

Onyx Visual LLC | New York, NY | contact@onyx-visuals.com